Terms of Service
Last Updated: 06/2026
These Terms of Service («Terms») govern your access to and use of Telvion Capital’s websites, products, software, Expert Advisors, trading robots, portfolio systems, educational materials, manuals, videos, documentation, support services, and any related digital products or services provided by Telvion Capital («Telvion», «Company», «we», «us», or «our»).
By purchasing, accessing, downloading, installing, or using any Telvion product or service, you («Client», «Customer», «User», or «you») agree to be legally bound by these Terms. If you do not agree with these Terms, you must not purchase, access, download, install, or use any Telvion product or service.
Telvion Capital sells algorithmic trading software. We are not a broker, not a financial adviser, not a fiduciary. Our software runs in your account at your broker — we don’t see it, can’t control it, and don’t watch over it. If you use Telvion products, you accept full responsibility for any trade and any loss. All sales are final once the product is delivered. Don’t use Telvion products if you don’t understand trading risk.
01Description of Telvion Services
Telvion Capital is a technology and quantitative trading systems company created to provide clients with access to pre-designed trading robots, Expert Advisors («EAs»), algorithmic trading systems, and portfolios of multiple trading robots.
Our products are designed to help users access systematic trading approaches through automated or semi-automated trading tools that may be installed and operated on third-party trading platforms controlled by the user.
Telvion’s products may include, but are not limited to:
- Expert Advisors («EAs»)
- Trading robots
- Portfolios of trading robots
- Pre-designed algorithmic trading systems
- Quantitative strategy packages
- Backtesting reports
- Historical performance data
- Robustness testing information
- Educational manuals and videos
- Installation guidance
- Product usage guidance
- General technology support related to Telvion products
Telvion systems are built using proprietary research, quantitative logic, strategy design, testing processes, and robustness evaluation. Telvion may provide historical backtesting data, performance visibility, portfolio information, and system-level statistics to help clients understand how each product was designed and tested.
However, all such information is provided for educational, informational, and technological purposes only. Historical performance, backtesting results, robustness testing, simulations, or strategy reports do not guarantee future results.
02Nature of the Products
Telvion products are pre-designed algorithmic trading systems with specific configurations, settings, risk parameters, and intended use cases. These systems may be designed for markets such as Forex, indices, CFDs, or other instruments depending on product availability, broker compatibility, and regional access.
The concept behind Telvion’s robot portfolios is to use multiple independent systems working in parallel in an effort to diversify strategy exposure and mitigate reliance on a single system. The intended objective is to support medium- and long-term systematic trading approaches; however, no result, return, profit, drawdown limit, consistency, funding account outcome, or account growth is guaranteed.
Clients may use Telvion products for their own personal trading accounts, evaluation accounts, prop firm challenges, funded account programs, or any other lawful use they determine appropriate. Such use is entirely under the client’s own responsibility.
Telvion does not control the client’s broker account, trading platform, leverage, lot size, risk level, account balance, execution environment, VPS, internet connection, or trading decisions.
03No Brokerage, No Account Management, No Trade Execution by Telvion
Telvion is not a broker, dealer, exchange, futures commission merchant, commodity trading advisor, registered investment adviser, financial adviser, money manager, custodian, payment institution, or investment management company.
Telvion does not:
- Hold client funds
- Manage client capital
- Open broker accounts for clients
- Execute trades on behalf of clients
- Provide brokerage services
- Provide account management services
- Provide copy-trading services as a broker or manager
- Provide personalized financial advice
- Provide investment recommendations tailored to an individual client’s financial situation
- Guarantee trading profits
- Guarantee funding account success
- Guarantee any specific trading outcome
- Provide API access, webhooks, or direct broker integrations unless expressly stated in writing
Any trades placed through the use of Telvion products are executed through the client’s own third-party trading platform, broker, account, VPS, or execution environment. The client remains fully responsible for all trading activity, settings, risk exposure, platform configuration, and account performance.
04Third-Party Platforms, Brokers, and Services
Telvion products may require use of third-party platforms, brokers, VPS providers, charting tools, execution environments, or other external services. These third-party services are not owned, operated, controlled, or guaranteed by Telvion.
Telvion may provide general information, examples, educational guidance, or suggested options regarding brokers, platforms, or technical setup. Such information is provided for general convenience only and does not constitute a recommendation, endorsement, financial advice, legal advice, or guarantee of suitability.
The client is solely responsible for selecting and evaluating any broker, trading platform, jurisdiction, account type, leverage, regulation, spread, commission structure, margin requirement, trading rules, execution quality, funding account provider, VPS provider, or third-party service.
Telvion is not responsible for:
- Broker execution delays
- Slippage
- Spread widening
- Commission changes
- Swap or financing charges
- Margin calls
- Platform errors
- VPS failures
- Internet interruptions
- Broker restrictions
- Regional restrictions
- Prop firm rule changes
- Third-party integration failures
- Account suspensions or closures by third parties
- Use of unauthorized bridge software, trade copiers, APIs, plugins, or external automation tools
If a client uses third-party tools, bridge services, copy systems, APIs, integrations, external automation providers, or any technology not officially provided by Telvion, the client does so entirely at their own risk. Telvion does not provide support, warranty, or liability coverage for issues caused by third-party technologies.
05Eligibility
You represent that you are at least 18 years old and legally capable of entering into a binding contract under the law of your jurisdiction.
Telvion does not knowingly sell to minors. If we discover that a client is under 18, we reserve the right to terminate access immediately.
06Installation, Setup, and User Responsibility
Telvion products may require technical installation, platform configuration, account setup, VPS configuration, parameter selection, and ongoing monitoring. The client acknowledges that installation and use of Expert Advisors or trading robots can involve technical complexity.
Telvion may provide manuals, videos, tutorials, setup instructions, educational materials, and general support to help clients understand how to install and use the products. However, the client is fully responsible for properly following instructions, configuring the product, selecting appropriate risk settings, and monitoring the system.
Telvion is not responsible for losses, malfunction, unexpected results, missed trades, excessive risk, incorrect lot sizing, incorrect installation, wrong platform settings, wrong broker selection, or failure to follow instructions.
The client agrees that improper use of the robots, excessive risk, over-leverage, failure to monitor the account, incorrect settings, or failure to understand the system may result in significant financial loss.
07Trading Risk Disclosure
Trading involves significant risk. Forex, indices, CFDs, leveraged instruments, margin products, and algorithmic trading systems can result in substantial losses, including the potential loss of all capital deposited in a trading account.
The client understands and agrees that:
- Trading is inherently risky.
- Leveraged markets can amplify both gains and losses.
- Forex and CFD markets may be highly volatile.
- Algorithmic systems can experience losing periods.
- Drawdowns may occur.
- Market conditions can change.
- Backtested results may not match live results.
- Robustness testing does not eliminate risk.
- Broker execution can materially affect results.
- Different brokers may produce different outcomes.
- Prop firm rules may cause different results or account failures.
- No trading robot can guarantee consistent profits.
- No portfolio can eliminate market risk.
The client is solely responsible for determining whether trading and the use of Telvion products are appropriate based on their personal financial situation, risk tolerance, trading knowledge, experience, and legal jurisdiction.
Telvion strongly encourages every client to understand the risks of trading before using any product with real capital. Telvion does not accept responsibility for losses arising from client decisions, market behavior, broker conditions, account settings, or misuse of the products.
08No Financial, Investment, Legal, or Tax Advice
Telvion provides software, trading technology, quantitative systems, educational materials, and general product guidance. Telvion does not provide personalized financial, investment, legal, tax, accounting, or regulatory advice.
Any information provided by Telvion, including product explanations, setup assistance, risk parameter discussions, broker-related comments, portfolio concepts, backtesting data, educational content, videos, manuals, or support communications, is provided for general informational and educational purposes only.
The client must consult their own financial adviser, legal adviser, tax adviser, accountant, broker, or licensed professional before making financial, investment, tax, or legal decisions.
09No Performance Guarantee
Telvion may provide performance data, backtesting results, historical reports, robustness testing information, portfolio statistics, and examples of how a system performed under certain historical conditions. This information is provided for transparency and educational purposes only.
Past performance does not guarantee future results. Backtests, simulations, optimization results, robustness tests, demo results, forward tests, and historical trade examples are not promises, guarantees, warranties, or predictions of future profitability.
Live market results may differ significantly from historical or simulated results due to many factors, including but not limited to:
- Market volatility
- Spread changes
- Slippage
- Broker execution
- Liquidity
- Commission structure
- Swap fees
- Platform latency
- VPS performance
- Data feed differences
- Market gaps
- News events
- Incorrect user settings
- Risk level selected by the client
- Account type
- Prop firm rules
- Regional restrictions
The client agrees not to interpret any Telvion performance data as a guarantee of income, profit, funding success, account growth, or loss limitation.
10Intellectual Property and Ownership
All Telvion products, systems, robots, Expert Advisors, strategies, algorithms, documentation, manuals, videos, designs, text, code, logic, configuration files, branding, trademarks, websites, educational content, reports, models, research, strategy concepts, portfolio structures, and related technology are the exclusive property of Telvion Capital or its licensors.
Purchasing a Telvion product does not transfer ownership of any intellectual property to the client. The client receives only a limited, revocable, non-exclusive, non-transferable license to use the purchased product according to these Terms.
Unless expressly agreed in writing by Telvion, all products are delivered without source code. Clients receive compiled or protected files only. Source code is not included unless Telvion expressly offers and confirms such service in a separate written agreement.
The client may not:
- Copy Telvion products
- Resell Telvion products
- Share Telvion files with third parties
- Distribute Telvion software
- Modify protected files
- Reverse engineer any product
- Decompile or attempt to extract source code
- Break licensing protections
- Circumvent access controls
- Remove ownership notices
- Use Telvion technology to build a competing product
- Sell access to Telvion products without authorization
- Upload Telvion products to public repositories or file-sharing platforms
- Transfer licenses without written approval
- Use Telvion branding without permission
Any unauthorized copying, sharing, resale, reverse engineering, license circumvention, source code extraction, redistribution, public posting, or misuse of Telvion technology will be considered a serious violation of these Terms and Telvion’s intellectual property rights.
Telvion reserves the right to immediately suspend or terminate access, deactivate licenses, revoke usage rights, pursue payment for damages, seek injunctive relief, and take legal action against any client or third party involved in unauthorized use, theft, misuse, redistribution, or exploitation of Telvion technology.
The client agrees that unauthorized use of Telvion technology may cause substantial commercial harm, including loss of revenue, loss of competitive advantage, reputational damage, and legal costs. The client may be held financially responsible for damages, enforcement costs, legal fees, investigation costs, and any other remedies available under applicable law.
11License Grant
Subject to full payment and compliance with these Terms, Telvion grants the client a limited, non-exclusive, non-transferable, revocable license to use the purchased product for personal or internal trading-related purposes only.
This license does not include any right to:
- Sell or sublicense the product
- Share the product with others
- Use the product for unauthorized commercial redistribution
- Modify or create derivative works from the product
- Claim ownership of the product
- Use the product beyond the scope of the purchased plan
- Use the product in violation of any applicable law, regulation, broker rule, prop firm rule, or platform policy
Telvion may use license keys, account verification, file protection, account restrictions, server-side controls, expiration systems, or other measures to protect its products and enforce licensing rules.
12Client Conduct and Prohibited Use
The client agrees not to use Telvion products or services for any unlawful, abusive, fraudulent, or unauthorized purpose.
Prohibited conduct includes, but is not limited to:
- Sharing, selling, leaking, or distributing Telvion files
- Attempting to bypass licensing systems
- Attempting to reverse engineer Telvion products
- Using stolen payment methods or fraudulent transactions
- Misrepresenting identity or account ownership
- Using Telvion products in violation of broker, platform, prop firm, or legal rules
- Making false claims about Telvion products
- Representing Telvion products as the client’s own creation
- Using Telvion technology to create competing products
- Harassing, threatening, or abusing Telvion staff, partners, or clients
- Publishing confidential materials without permission
Violation of this section may result in immediate suspension, termination, account closure, license deactivation, refusal of support, and legal action.
13Payments and Final Sale Policy
All prices, payment methods, accepted currencies, subscription terms, and product access conditions will be displayed at or before checkout.
Due to the proprietary and digital nature of Telvion products, all sales are final once access, files, licenses, documentation, setup materials, or digital products have been delivered or activated.
By completing a purchase, the client acknowledges and agrees that they are receiving access to proprietary trading technology, software, digital intellectual property, and/or educational materials. This exchange is final.
No refunds will be provided for:
- Change of mind
- Lack of use
- Failure to install the product
- Failure to follow instructions
- Trading losses
- Prop firm challenge failure
- Broker incompatibility not confirmed before purchase
- Incorrect risk settings
- Excessive leverage
- Market losses
- User error
- Regional restrictions
- Third-party platform issues
- Dissatisfaction after access has been granted
- Inability to achieve desired trading results
Telvion may, at its sole discretion, review exceptional cases, but no statement in these Terms creates any obligation to issue a refund.
14Cryptocurrency Payments
Telvion may accept cryptocurrency payments for certain products or services. Accepted cryptocurrencies, wallet addresses, supported networks, payment instructions, and exchange rate terms will be provided at the time of payment.
The client understands and agrees that cryptocurrency transactions are final, irreversible, and may not be recoverable if sent incorrectly.
The client is solely responsible for:
- Sending payment to the correct wallet address
- Using the correct blockchain network
- Sending the correct amount
- Paying all network fees or gas fees
- Confirming transaction details before sending
- Providing transaction hash or proof of payment if requested
- Understanding price volatility between fiat and cryptocurrency values
Telvion is not responsible for funds sent to the wrong address, wrong network, incorrect wallet, incorrect amount, unsupported chain, or delayed blockchain confirmation.
Telvion accepts cryptocurrency solely as payment for its own products and services. Telvion does not operate as a cryptocurrency exchange, broker, custodian, payment transmitter, wallet provider, investment platform, or money transmission service.
15Subscriptions and Renewals
If Telvion offers subscription-based products, the client agrees to the billing cycle, price, renewal terms, access period, and cancellation rules displayed at checkout.
Subscriptions may renew automatically unless canceled according to the instructions provided by Telvion. The client is responsible for managing and canceling any subscription before the next billing date if they do not wish to renew.
Failure to use the product does not cancel the subscription and does not create a right to a refund.
If a subscription is canceled, access may continue until the end of the paid billing period unless otherwise stated. After the billing period ends, access may be revoked, licenses may expire, and product functionality may stop.
16Taxes
The client is responsible for any taxes, duties, fees, reporting obligations, or compliance requirements applicable to their purchase, location, business activity, or use of Telvion products.
Telvion may be required to collect or report certain tax information depending on applicable laws, payment methods, business structure, or jurisdiction.
Clients should consult a qualified tax professional regarding the tax treatment of cryptocurrency payments, digital product purchases, trading activity, and any gains or losses related to financial markets.
17Limitation of Liability
To the maximum extent permitted by applicable law, Telvion, its owners, partners, officers, contractors, affiliates, employees, developers, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, punitive, exemplary, or economic damages arising from or related to the use of Telvion products or services.
This includes, but is not limited to:
- Trading losses
- Loss of capital
- Lost profits
- Lost opportunities
- Failed prop firm evaluations
- Account drawdowns
- Margin calls
- Broker issues
- Platform malfunction
- Data errors
- Execution delays
- Business interruption
- Loss of data
- Loss of goodwill
- Unauthorized access
- User error
- Third-party service failures
To the maximum extent permitted by law, Telvion’s total liability for any claim shall not exceed the amount actually paid by the client to Telvion for the specific product or service giving rise to the claim , or five hundred US dollars (US $500).
18Indemnification
The client agrees to defend, indemnify, and hold harmless Telvion, its owners, partners, officers, contractors, affiliates, employees, developers, and representatives from and against any claims, damages, losses, liabilities, costs, expenses, legal fees, or demands arising from:
- The client’s use or misuse of Telvion products
- Trading activity conducted by the client
- Violation of these Terms
- Violation of any law, regulation, broker rule, platform rule, or prop firm rule
- Unauthorized sharing, copying, or distribution of Telvion products
- Incorrect installation or configuration
- Excessive risk or leverage
- Use of third-party tools or integrations
- Claims made by third parties related to the client’s use of Telvion products
19Termination
Telvion may suspend, restrict, deactivate, or terminate a client’s access to products, licenses, support, accounts, communities, or services if Telvion determines that the client has violated these Terms or engaged in conduct harmful to Telvion, its technology, its clients, or its business.
Termination may occur without refund if the client violates these Terms, misuses the products, shares files, attempts to bypass licensing controls, engages in fraud, abuses staff, or violates intellectual property rights.
Upon termination, the client must immediately stop using Telvion products and delete or return any materials if requested by Telvion.
20Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, Telvion products, payments, access, use, performance, support, or any relationship between the client and Telvion shall first be addressed through good-faith communication with Telvion.
If the dispute cannot be resolved informally, the parties agree that the dispute may be resolved through binding arbitration, rather than in court, to the extent permitted by applicable law.
The client agrees to waive the right to participate in class actions, class arbitrations, collective proceedings, or representative actions against Telvion, to the extent permitted by applicable law.
21Governing Law and Jurisdiction
Telvion operates as an international digital business. Telvion’s owners, partners, contractors, and operations may be located in different countries, and Telvion may not maintain a physical office in the United States.
For clients residing in the United States or other jurisdictions where binding arbitration of consumer disputes is enforceable, disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) or JAMS, conducted in English, online or remotely.
Clients waive the right to trial by jury and to participate in class actions, to the extent permitted by applicable law.
For clients in jurisdictions where binding arbitration of consumer disputes is prohibited, the competent courts of the client’s domicile shall have jurisdiction, in accordance with applicable mandatory law.
The English version of these Terms shall prevail in case of conflict with any translation.
22Geographic Restrictions
Telvion products are not offered to, and may not be purchased by residents of Cuba, Iran, North Korea, Syria, Russia, Belarus, or any jurisdiction subject to OFAC, EU, UK or UN sanctions, or where the distribution of algorithmic trading software is unlawful.
It is the client’s sole responsibility to verify that their purchase and use of Telvion products complies with all applicable laws and regulations of their jurisdiction. If you are unsure whether you can legally purchase or use the product, do not proceed.
The client expressly represents and warrants that they are not located in, under the control of, or a national of any sanctioned country, and that they are not on any restricted-party list aintained by the United
States, the European Union, the United Kingdom or the United Nations.
23Changes to Products and Services
Telvion may update, modify, replace, improve, discontinue, or remove products, strategies, portfolios, files, documentation, videos, support materials, pricing, features, licensing systems, or access conditions at any time.
Material changes to these Terms (in particular changes to fees, scope of license, refund policy, or limitations of liability) will be notified to existing clients by email or via a prominent notice on the website at least 14 days before the effective date. Continued use of Telvion products after the effective date constitutes acceptance.
Trading systems may be updated due to market conditions, technical improvements, platform changes, broker compatibility, risk management decisions, or business reasons.
Telvion is not obligated to maintain any specific product version indefinitely unless expressly agreed in writing.
24No Warranty
Telvion products and services are provided on an «as is» and «as available» basis. Telvion makes no warranties, express or implied, regarding product profitability, uninterrupted operation, error-free performance, broker compatibility, platform compatibility, funding account success, market suitability, or future results.
To the maximum extent permitted by law, Telvion disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and availability.
25Force Majeure
Telvion shall not be liable for delays, failures, interruptions, losses, or inability to provide services caused by events beyond its reasonable control, including but not limited to natural disasters, internet outages, platform failures, broker outages, cyberattacks, government restrictions, war, labor disputes, payment network failures, blockchain congestion, regulatory changes, market closures, or other force majeure events.
26Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
27Entire Agreement
These Terms, together with any product-specific license delivered with the product, constitute the entire agreement between the client and Telvion regarding the use of Telvion products and services.
28Contact
For questions regarding these Terms, contact Telvion at the email address below.